Thank you, Brian, for your excellent salesmanship and efficiency in getting our unit up on the market quickly and liaising with the potential buyers and agents. Your professionalism, guidance, and hard work has made the selling process fly by despite the challenges and circumstances faced during the Circuit Breaker. We would recommend you to all of our family and friends if they need any assistance regarding real estate!
Brian is a very accommodating agent. He has helped my family and I especially during the Covid period. Thank you for your help! We are very grateful!
He was very patient and prompt. Despite thr current circuit breaker, he is very resourceful and is able to get us a very decent price for our flat. I would highly recommend his service.
Reliable ,highly recommended
My wife and I were impressed by how Brian managed to close with a buying price slightly lower than we expected. Although he started out pretty disorganized when we first engaged him (when he was still new in this line), but he made up with his willingness to listen and learn, and the subsequent viewings were more organized and catering to our requirements. He had also done his homework before viewings so that he’s able to answer questions over the course of our viewings, compared to the first time we engaged him, he was quiet and left the talking to the seller’s agent. Overall we are pleased with Brian’s services and his willingness to listen, and find us our home.
know it is a little late in writing this testimonial letter, however, it is better late than never. I have gotten my 4-room HDB flat in Yishun since Jul 2016 all thanks to the services rendered to me by Brian Chua. He has been very helpful, agile, thoughtful and considerate when serving me. He has catered to my needs in searching the unit for me. He has put my mind at ease especially when he discussed my financial status with me in getting the unit. Through him I was able to find a unit that I liked very much. I would surely recommend his services to my other friends and relatives. Thank you. Warmest regards, Laura Heng
Me and my Wife would like to express our gratitude for the high quality service provided to us by your ERA agent Mr Brian Chua. Brian was incredibly helpful in ensuring we got our dream home before the set timeline (as I was going to give birth soon). He was so polite and helpful, texting a reply even late night (when I assume he had finished his work for the day) to ease any worry we had about purchasing our new home. He was very knowledgeable and always gave us the best advice. The moment we agreed to take him as our agent he was very efficient and provided us a whole list of houses to view and had arranged for viewing the very next day. We were amazed at his efficiency and we got to choose our dream house within a week! All that we wanted for our dream house he noted it, deliver it and we got it (near amenities, polyclinic, MRT, shopping etc.) all thanks to Brian. We were so amazed by the professionalism displayed by Brian in liaising with the house owner's and their agent, the next thing we knew we were at our first appointment to get our new home. We can confidently say that Mr Brian Chua provided me and my wife by far the best service that I have ever experienced. Mr Brian Chua is a real asset for ERA and I do hope this message reaches management and that he is recognised for his hard work and efficiency. Once again thank you & have a Merry Christmas!! Your's Sincerely, Mohamad Hafiz bin Mohd Khairi Tampines Central 1
would like to formally commend Mr Brian Chua for the excellent service he provided to my family and I throughout the property search, rental and handover process. In my opinion, the level of service that Mr Chua extended to my family was far beyond our expectations. I am writing this on an entirely unsolicited basis. I was so impressed by the support and service provided by Mr Chua that I felt compelled to go on record with my praise as he truly deserves it. In an era where exceptional one-to-one customer service excellence has virtually disappeared, the work that Mr Chua did should be held up as an example for others to try to emulate. I would like to share in particular one experience that embodies the high level of service provided by Mr Chua. After a property handover inspection led to faults being raised, Mr Chua helped me clean my apartment under short notice for 2 hours. He had good knowledge of the chemicals and technique required to remediate the faults raised. What impressed me about the level of service provided by Mr Chua was that there were no additional financial rewards involved. It was simply his extraordinary commitment to excellence in customer service and support that motivated him to always go the extra mile. In closing, I believe that Mr Chua truly deserve to be congratulated and rewarded for providing customer service and support well beyond expectations. Very sincerely, Lai Shen Yi
cently Mr. Brian Chua had tried relentlessly to rent out my property. Although he was not successful, I was very much impressed with the dedication and professionalism demonstrated by Brian. He is capable, a very patient and excellent salesperson. Thank you Brian! Yours sincerely, Sushila Philips Roy